Grievance Procedure

Workers with problems or concerns they wish to raise and have addressed can use their employer’s grievance procedure.

Problems at work

An employer should provide a clear grievance procedure for where workers have problems or concerns about their work, working environment or working relationships that they wish to raise and have addressed.

The procedure provides a way for problems and concerns to be dealt with fairly and quickly, before they develop into major disputes.

Employers are legally required, in the written statement of terms and conditions of employment to specify a person to whom the employee can apply if they have a grievance.

They are also required to allow a worker to be accompanied at certain grievance hearings.

Employers should have a grievance procedure which complies with the ACAS Code of Practice on Disciplinary and Grievance Procedures, and place it somewhere accessible to the workforce, preferably in an employee handbook.

The ACAS Code of Practice on Disciplinary and Grievance Procedures


Right To Be Accompanied

Disciplinary Procedure

Employee Handbook

Employment Tribunals


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Last Updated on December 15, 2020 by Admin